We sell quality, therapeutic products and we take your satisfaction of our products very seriously. We are happy to accept returns of products that are defective or have been damaged during shipping. We unfortunately cannot accept returns of opened products at this time. The seal must be intact for product returns. All refunds will be issued in 14 to 30 days. If you have any questions or concerns please contact us at firstname.lastname@example.org or 920-904-0936.